Support
Store Policy
Customer Care
The Internet is a great tool, here you can subscribe, become a member, learn, enlist to a course or even buy an original work of art directly from the painter.
I do my best to satisfy my clients and costumers, if you would like to commission me or inquire about a particular piece of art please contact me.
Return & Exchange Policy
In case the item you have purchased does not satisfy you upon arrival ,you have 30 days to return the item and receive a full refund, the delivery will be at your expense.
lost or damaged goods- in the unlikely event of damage or loss to a delivery, the client will need to notify me of a problem by sending me a written email or photos (in case of damage), their will be a complete refund.
when receiving a refund it can take a few days up to a month depending on the payment method.
workshops
In case of a change in your schedule, you can cancel (receive a full refund) or postpone your course for up to 7 working days before its scheduled start.
If you would like to postpone or change the date of the course, please notify me at least 24 hours in advance. If you don’t show up at the appointed time and haven’t notified me in time, there will be no reimbursement or refund.
Exceptions will be made in individual cases depending on the reason of their absences and on my own judgment
museum tickets are included. However, if you want express tickets (to skip the lines), they cost an extra 5 euros per person. Please notify me if that is your wish.
Payment Methods
- Credit / Debit Cards
- PAYPAL (when using PAYPAL there is an increase of 7 percent for paypal fees)
- Offline Payments